Shipping policy

Thank you for purchasing our olive oil. We are committed to delivering your order safely and on time.

📦 Order Processing

Orders are processed within 1–3 business days after payment confirmation, excluding weekends and holidays.

🫒 Packaging

All olive oil bottles are securely sealed and carefully packaged to prevent leakage or damage during transit. We follow proper handling standards for liquid products.

🚚 Shipping & Delivery Time

Delivery times depend on your location and the shipping method selected.

• Standard Shipping: 5–10 business days

• Express Shipping (if available): 2–5 business days

Delivery times are estimates and may be affected by carrier delays, weather, or customs inspections.

🌍 Shipping Locations

We currently ship to:

• [Local / Nationwide / Selected countries / Worldwide]

Some locations may have restrictions on liquid or food products. Customers are responsible for ensuring olive oil imports are permitted in their country.

💰 Shipping Costs

Shipping fees are calculated at checkout based on:

• Order weight and quantity

• Destination

• Shipping method

Free shipping may be offered during promotions.

📍 Order Tracking

Tracking details will be provided once your order has shipped (if available).

🧾 Customs, Duties & Taxes (International Orders)

Customs fees, duties, or import taxes are the responsibility of the customer. We are not responsible for delays caused by customs authorities.

📦 Damaged, Leaking, or Lost Orders

If your order arrives damaged, leaking, or incomplete, please contact us within 48 hours of delivery and provide:

• Photos of the package and product

• Your order number

We will assess the issue and offer a replacement or solution where applicable.

❗ Incorrect Address

Please ensure your shipping address is accurate. We are not responsible for lost or delayed shipments due to incorrect or incomplete addresses.